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Training And Support

Support Articles

My App Isn't Working Properly

If your app has been working well but you're experiencing problems recently, try these steps:

Close and Re-open the app

  1. If your iPad has a home button, double press to see all the apps open.  If there's no home button, swipe up from th bottom to the middle of the screen.
  2. Swipe up on all open apps
  3. Re-Open the LAMP Words for Life app.

Make sure the iOS software and the LAMP Words for Life app are both updated

  1. In iPad Setting, select Software Update
  2. If an update is available, select Download and Install
  3. Go to the App Store, and select the account icon in the upper right hand corner.
  4. Look under Available Updates to see if a LAMP Words for Life update is available
  5. Touch the Update button.

If troubleshooting hasn't solved your issue, contact support@aacapps.com.