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Training And Support

Premium Support

Please login to access premium support.


How to Purchase a Plan

To purchase a premium support plan, visit your PRC-Saltillo Account Dashboard and click the Purchase Subscriptions button to buy a subscription for yourself, or click Purchase Activation Codes to buy multiple subscriptions for yourself and others.

An AAC Apps subscription applies to both LAMP Words for Life®, TouchChat®, and Dialogue AAC.

Note: Support plans are available for purchase in the U.S. only.


Single-User Plans

12 Month Level 1 Support

12 Month Level 2 Support

LiveChat Support

Telephone Support

Number of Users

1

1

Subscription Price

$50

$125


Facility Plans

One price for multiple users at your facility

12 Month Level 1 Support

12 Month Level 2 Support

LiveChat Support

Telephone Support

Number of Users

3 or more

3 or more

Subscription Price

$125

$315

Hours of Availability

LiveChat & Phone Support: Monday - Friday, 8:00 a.m - 4:00 p.m. Eastern Time, excluding holidays.


Payments and Refunds

Subscriptions and subscription renewals are completed on this site using a credit card as the accepted method of payment. The fees applicable for the service are published within the site and exclude all taxes and charges unless otherwise stated. You are responsible for any taxes, data charges and internet access fees.

PRC-Saltillo reserves the right to change the quoted prices at any time. You must be authorized to use the payment method you enter and you authorize us to charge you for the service you sign up for while the terms are in force. All contact information in your account must be kept current. If you upgrade your account for additional time or features, the fees will be pro-rated to the end of your current term. Subscription renewals are for the listed terms. You may downgrade your account at renewal. You may cancel your account by not renewing it at the end of the term, but subscription fees are not refundable.